Overview
What is PaySimple?
PaySimple is a payment gateway software solution offered by PaySimple.
TrustRadius Insights
PaySimple Review
PaySimple Review
Easy to start. Very easy to reach people who can help.
Streamline and Speed Up Recurring Billing
PaySimple VS PayPal
PaySimple - A Simple Way to Accept Pay
PaySimple Please! - Dont PayStupid and use other companies!
Cash Fast and Simple
Keep it simple with Paysimple
I am very thankful that I found PaySimple! I trust you will be too!
Recurring Payments!
PaySimple. Do It!
Reviewer Pros & Cons
Pricing
Subscription
$59.95
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59.95 per month
Product Demos
FinovateFall 2012 / PaySimple
PaySimple Demo
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PaySimple?
Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration
PaySimple Features
- Supported: Invoicing
- Supported: Recurring Billing
- Supported: Point of Sale (POS)
- Supported: Hosted Web Payment Forms
- Supported: Mobile Payments
- Supported: Reporting/Analytics
- Supported: ACH Payment Processing
- Supported: Debit/Credit Card Payment Processing
PaySimple Screenshots
PaySimple Videos
PaySimple Competitors
PaySimple Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(18)Community Insights
- Business Problems Solved
PaySimple is a versatile electronic payment collection tool that businesses rely on for a range of payment processing needs. Users have found value in its e-commerce and payment processing features, enabling them to effortlessly send out recurring invoices and collect payments with minimal customer interaction. This is particularly useful for businesses that require monthly recurring payments from retainer clients, as well as for one-off and yearly invoices. The software's payment portal feature has also been appreciated by users, providing a convenient solution for credit card payments, especially when clients prefer this method. Additionally, PaySimple offers customizable reporting features that allow businesses to track revenue, share employee revenue, and incentivize and provide bonuses - all of which have received positive feedback from users.
However, some users have encountered challenges with PaySimple. There have been instances where the processor abruptly shut down their CPA business and held funds for 180 days without any appeals or review process, which understandably caused frustration. Another concern raised by users is the monthly non-PCI compliance fee, which prompted a shift to an alternative payment software offered by a bank in one case.
Despite these challenges, PaySimple continues to be recommended by users for various use cases. For instance, it is highly recommended for schools looking for an online tuition payment solution that integrates seamlessly with Gradelink. Parents appreciate the convenience of making online payments without having to log into PaySimple separately. ACH payments are preferred by customers for services and subscriptions, as it offers ease of access and reduces administrative work compared to credit card payments. Overall, PaySimple stands as a reliable standalone solution for handling multiple billing needs such as point of sale transactions, recurring billing, and daily debits across a network of businesses.
Reviews
(1-6 of 6)PaySimple Review
- In my opinion, great at charging excessive fees
- In my experience, it makes PCI compliance impossible for small business owners
- I believe it is great at ensuring unhappy clients remain unhappy
- In my experience, customer service is rude and takes it personally when a customer is unhappy
- PCI compliance should be more reasonable for a small business vendor like PaySimple
Easy to start. Very easy to reach people who can help.
- Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand off.
- Simple navigation and polished links for clients to use.
- My DR's are able to produce reports quickly with the software.
- More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
- Identifying areas for further value to clients.
- More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
Well suited to provide technical assistance.
Less able to clarify security measures that negatively impact small businesses while it grows.
And excellent starting place for a new business.
Streamline and Speed Up Recurring Billing
- PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
- The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
- If you do have product type offerings, it's easy to setup individual products or an entire store.
- Collecting user entered recurring payment is a little unclear. We had to troubleshoot a bit to get this feature working properly.
- If you don't want to use a total checkout solution (just want payment buttons), the process to set it up is a bit complicated. You have to create a product then add the payment form. It's not the most intuitive process and took a little trial and error to get it how we wanted.
PaySimple VS PayPal
- Really good support and service. It's rare that a payment company answers their phone.
- Really simple UI. It's so easy to understand and use.
- Nice free add-ons such as the free booking solution and the free online store option.
- It'd be nice if they were to integrate with online form tools such as formstack.com, wufoo.com, jotform.com etc.
- It'd be nice if there was a payment option which didn't include a monthly fee but had a higher transaction fee. This is good for people who get donations or payments infrequently. For that group, PayPal is the best option because Paypal has no monthly fee but a high transaction fee.
Cash Fast and Simple
- Bank to bank transactions allows for quick and seamless transfer of funds in a secure bank encrypted ecosystem.
- Electronic invoicing allows for rapid payment and email follow up of payment is past due.
- Service as a product online store front where we can list services much like stores list products.
- Customer service is top notch and they always have someone available to assist with set up, questions or support.
- User Interface is clean, easy to navigate and integrate with existing accounting programs.
- White label option would be a huge benefit for our needs but this is not a deterrent to adopting the platform.
- Greater accessibility to integrate with existing platforms. For instance Shopify or WooCommerce.
- The system is more for B2B and some more availability to also use B2C would be helpful.
- Integrated Web Payment Platform
- Reporting and RSS Feeds of commonly viewed reports
- Payment scheduling and recurring payment schedules
- Customer Service and Chat Support
- There are some features that we used in Classic PaySimple that did not migrate to the new Point of Sale solution that we've grown to love. Unfortunately because of those oversights we are operating through both interfaces. However the fact that the option was available so that the features were not entirely lost is impressive in it of itself.
- There is an ability to add custom fields per transaction which for us would be extremely helpful if when added to a recurring payment schedule they would translate from a reporting standpoint with each subsequent payment. However... a custom field about a specific payment that is part of a larger payment schedule is not eligible for reporting purposes and therefor is essentially a useless feature at this time.
- PaySimple should implement a feature I've heard referred to as 'account updater'. If a customer receives a new card replacing one that is soon to expire, there is technology available to recognize this and update the information with the merchant so that a recurring payment scheduled doesn't fail when a customer forgets to call with the updated expiration date.